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Title An investigation into the effects of personal and occupational psychosocial problems on work performance among uniformed police officers: A case study of Windhoek police station
Full text http://hdl.handle.net/11070/3209
Date 2019
Author(s) Ndjendja, Ilona
Abstract A thesis submitted in partial fulfilment of the requirements for the degree of master of arts (Strategic and Security Studies) - The overall objective of this study was to investigate the effect of psychosocial problems on police personal to serve and protect at Windhoek Police Station in Windhoek, Namibia. The specific objectives of this study were to investigate the effects of personal and psychosocial problems on work performance among uniformed police officers at Windhoek police station, examine the types and causes of personal and work related psychosocial problems among police officers at Windhoek police station, and to recommend strategic policy remedies that can be adopted to address the effects of psychosocial problems on work performance in the Namibian Police Force (NAMPOL). To achieve the above research objectives, this study adopted qualitative research design. This study found out that the management of NAMPOL rarely promotes its employees; most police officers experience marital problems and have challenges other personal challenges such as loneliness, losing of the loved ones, excessive family demands, and little income which impairs their functioning at work; a combination of factors is responsible for the psychosocial problems experienced by police officers at Windhoek police station such as lack of promotion, poor pay, work overload, prolonged overtime work, exposure to traumatic scenes, poor management and leadership style, tribalism and discrimination at work, exposure to life threating situations, and other factors are some of the factors causing police officers at Windhoek police station to experience psychosocial problems; and that psychosocial problems negatively affect employee performance. When employees are emotionally drained because of personal challenges that they go through, they may not be productive at work if appropriate remedies are remedies are not taken, it may negatively affect the performance of employees at work. This study recommends the management of NAMPOL should ensure that all police stations across the country have mental health workers such as social workers and chaplains in order to render debriefing and diffusion sessions aimed at helping police officers who attend to traumatising scenes of crime; and the number of social workers should be increased in order to give all police officers access to professional help that will enable them to overcome psychosocial challenges that they are exposed to.
Subject(s) Namibian police force; Psychosocial challenges; Psychosocial problems
Language en
Publisher University of Namibia
Type of publication Thesis
Repository Windhoek - University of Namibia
Added to C-A: 2022-08-22;12:22:05